Shipping and Returns

Shipping & Delivery

We use APC carriers or Fed ex for our UK overnight delivery and they may require a signature upon delivery. Please ensure there will be someone available to sign for the parcel otherwise delivery may be delayed. The carrier may sometimes vary. Products ordered before midday for U.K. delivery will usually be delivered the next day. If there is a delay customers will be notified by e-mail. Products ordered on a Friday will be delivered on a Monday unless Saturday delivery is chosen. International parcels may be sent via Royal Mail or DHL.

Returns & Replacements

We offer a 12 month unlimited mileage warranty on our steering units. In the unlikely event of a problem please contact us by email, telephone or fax with the nature of the problem and the Jay Gee invoice number and we will endeavor to rectify the situation with as little inconvenience as possible. In the case of products being accepted under warranty the customer can be offered a credit note, refund or a replacement unit.